Email is the professional and reliable mode of communication used for personal as well as corporate communication. Roadrunner is the most preferred email service provider used by millions of users across the world. It offers very comfortable email services to its users due to its unique and simple user interface. Roadrunner email provides excellent features to the customer including built-in antivirus and anti-spyware protection, auto client validation, automatic sorting of incoming mails and many more.
It is a very annoying situation when the user forgot its roadrunner email password and unable to login to their account. In some cases, users are unable to access their accounts if some intruders hack their account and their password. Resetting & change the roadrunner email password is the best method to recover the hacked roadrunner account.
Almost all the email service provider recommends users to update their roadrunner email account password regularly in order to protect it from the intruders or hackers. The procedure of resting the roadrunner email password is quite different from the other email platforms. This article contains some easy methods to reset or change Roadrunner email password. So the users who are getting problems while updating and resetting their roadrunner email account can refer this article to update their password.
How to reset Roadrunner email password the first time?
The user who is resetting the roadrunner password for the first time can follow the given steps of roadrunner email password reset for the first time.
- Visit the official roadrunner email login web page.
- User can see the ‘forgot your password?’ link at the bottom-most side of the web page. Click on that link.
The user will redirect to the roadrunner password reset tool webpage. User can directly open the roadrunner password reset tool by visiting URL pt.rr.com
- Go to the ‘I don’t know my password’ link.
Enter the username or email id of roadrunner of which the user wants to reset password and captcha code in the respected field.
- It will ask for the Mac address of the cable modem. Users should enter the Mac address of their cable modem with the dashes in the text box and click on the submit button.
- Select the security question for your roadrunner email account.
Enter the answer to the security question. Users should remember the security question and their answer. A user might need the security question and answer while resetting & change Roadrunner email password next time. The answer of the roadrunner email password is case sensitive.
- Click on submit button.
It will generate random 8 characters strong passwords for your Roadrunner email account. Users can update it with the new custom password.
The user needs to note the temporary generated password and follow the given steps to set a new custom password to the roadrunner account.
- Go to the roadrunner login page.
- Click on the ‘forgot your roadrunner email password’.
- Here user can select the option like ‘I know my roadrunner email password and I want to change it’.
It will ask for a temporary password. Here user can enter the temporary roadrunner password which he notes down in early steps.
- Enter the new custom password and confirm it in the next field.
- Click on the submit button to complete the process.
- Now users can log in into their roadrunner email account with their updated new password.
Users should choose the non-dictionary password for their email account which is difficult to guess for intruders and save it for the further login of a roadrunner email account.
In this way, the user can reset their roadrunner email account password for the first time.
How to reset Roadrunner email account password?
The user which already follows the above procedure to reset their password can follow given steps to reset their password again.
- Go to the pt.rr.com the roadrunner password reset tool page.
- Click on the link named ‘I don’t know my email password’.
- Enter the email address and captcha characters in the respected fields.
- Users can regenerate the captcha code if unable to guess it correctly. Type the correct code and click on the submit button.
Here user can see the security question which he chooses while resetting their roadrunner password for the first time.
Users should enter the correct answer to the security question. The answer to the security question is the case sensitive so the user should enter the correct answer before clicking on reset password button.
If user enters the correct password then a new random 8 characters password of the user’s roadrunner email account is generated.
- Users can save the new password of their roadrunner email account.
The user who forgot their account password can recover & change roadrunner email password by following the above steps.
How to update the current roadrunner email account password?
The users who know their roadrunner password can change their roadrunner email account password by executing given steps sequentially.
- Open roadrunner password reset tool by visiting the URL pt.rr.com
- Click on the option like ‘I know my email password and I want to change it’.
- On the subscriber, the self-care page enters the roadrunner email address, password and the captcha code in the respected fields.
- Hit the login button.
- Click on the ‘change password’ button which is located near the user’s roadrunner email address.
- After then the user can enter the new password for their account and confirm it in the next field.
- Click on the change password button to complete the process.
Cyber experts to change the email password once in 6 months to increase the security of their roadrunner email account. Users can follow the above process to update their existing change roadrunner email password.
How to Recover & Change Roadrunner Email Password if User Forgot Its Email Address?
In some case, user forgot the username or the roadrunner email address so here are the steps which user can use to recover their account when he forgot its email address.
- Visit the official login page of the roadrunner email.
- Click on the link named ‘forgot your email addresses.
The user will redirect to the webpage of the roadrunner username retrieval tool on which the user can enter its register mobile number.
- After then the user can follow on-screen instructions and click on the submit button.
- Users can see their username of their account after following the above steps.
All the above procedures will definitely assist the user to change, reset and recover their roadrunner email account password. Multiple users reported that they are getting roadrunner email login issues. Such users can try given quick troubleshooting tips to resolve the change Roadrunner email password error.
- Check the internet connection of the user. Poor internet connection often leads to roadrunner login issues.
Make sure that you are entering the correct email address and the password. The password of the roadrunner email account is usually cased sanative so the user should enter the password in the correct case.
- Make use of a roadrunner compactable web browser for accessing the roadrunner email account.
- Clear the web browsing history, cache memory and cookies of the web browser.
- Run the full system scan with the powerful antivirus.
Check the antivirus and firewall settings of the system. It might block the user access to the roadrunner website and a user can be getting problems while getting sign in.
For the further assistance, the user can drop a mail to the official roadrunner customer support team.